Frequently Asked Questions
Your voice matters, BOXTradEx take serious of any feedback from users…
What kind of services does BOXTradEx provide to users?
BOXTradEx mainly focus on developing automated trading strategy tools to investors, also great place to trade and store crypto assets. So, you can treat BOXTradEx like a one-stop platform to users who desire efficient method to accumulate their wealth and buy crypto in more easy and time-saving way.
If you want to know more about what benefits trading bots bring to you, please join our telegram group, also learn more here.
How do you solve liquidity issues and how to ensure user asset security?
The trading and liquidity mechanism of BOXTradEx is developed and maintained by ourself, so it’s big different compare to competitors, you will see other trading bot platform face liquidity problem or system shut down when the market crash… 
Like 19 May or 7 Sep 2021, if you are using trading bots in other platform, you may have bad experiences when you want to close the orders or execute another strategies…
But the BOXTradEx is well-operating on that day, no matter the market is crashing or rising.
For asset security, we collaboration with global leading institutions, Circle, Binance for third party custody solutions, which the users’ assets will store in off-line wallet and insurance by up to $150M.
What is the fee structure of BOXTradEx?
Zero Deposit Fee, it is free to deposit your crypto-assets. Withdrawal Fees are dynamic and automatically adjusted based on the status of the market. Trading Fees are constant to all trading pairs, which are 0.05% Maker and 0.1% Taker. (*Taker is an order that trades at a market price, “Maker” is an order that trades at a limited price.) Complete infos about fees…
How to Enable Google Authentication (2FA) and related questions?
At BOXTradEx, we encourage every user to using Google Authentication (2FA) to enhance security level for providing better security on both user account and assets. BOXTradEx aiming to provide greatest security to all users, but the account security is not all accounted to us! User may encounter account attack or phishing and more… Learn what is 2FA and how it can bring additional security to you.
Formula & parameters of trading bots?
Click here to learn details…
How to contact us or build partnership?
If you have question, business proposal or others, please contact us in the following ways: ✅ Telegram Group: https://t.me/boxtradex ✅ Business: https://linktr.ee/BoxTradEx
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